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Business Ops
WhatsApp-to-Database Real-Time Integration
Achieved 100% message capture rate with real-time WhatsApp integration, eliminating data entry chaos.
100%Message capture rate (was ~70%)
The Challenge
A business operations firm was losing customer messages in the chaos of manual data entry. Staff spent hours copying WhatsApp messages into their database, frequently missing media files and attachments.
Our Solution
Implemented a real-time webhook integration with a 7-route message router handling text, images, PDFs, audio, and video — with automatic Base64 encoding for database storage and full Hebrew language support.
Technology Stack
Make.comWhatsApp APIFileMakerJavaScriptCloudflare
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